Privacy Policy

Last updated: June 2026

This Privacy Policy explains how SINOGRAND Environmental Technology (“SINOGRAND”, “we”, “us”, or “our”) collects, uses, and protects information submitted through rawsewagetreatment.com. This policy is designed to comply with the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. What Information We Collect

We collect information only when you voluntarily submit it through our contact or enquiry forms. This may include:

  • Full name
  • Company name and job title
  • Email address
  • Phone number
  • Project details you choose to share (flow rate, wastewater type, location, discharge requirements)

We also collect anonymized technical data through Google Analytics, including pages visited, time on site, browser type, and approximate geographic region. This data does not identify you personally.

2. How We Use Your Information

Information submitted through our contact form is used solely to:

  • Respond to your engineering enquiry
  • Provide process recommendations, sizing estimates, or technical documentation you have requested
  • Follow up on project discussions you have initiated

We do not use your information for unsolicited marketing. We do not add you to mailing lists without your explicit consent.

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your personal data under the following legal bases:

  • Legitimate interest: To respond to business enquiries submitted by you
  • Consent: For any optional data collection beyond enquiry processing (e.g. analytics cookies, where consent is given via our cookie banner)

4. Third-Party Services

We use the following third-party services that may process data on our behalf:

Google Analytics (Google LLC) We use Google Analytics to understand how visitors interact with our website. Data collected is anonymized and aggregated. Google Analytics cookies are only activated after you provide consent via our cookie banner. For more information, see Google’s Privacy Policy.

We do not sell, rent, or trade your personal information to any third party for commercial purposes.

5. Data Retention

Enquiry data submitted through our contact form is retained for a maximum of 24 months from the date of submission. After this period, data is permanently deleted. You may request earlier deletion at any time (see Section 7).

6. Cookies

Our website uses cookies to improve functionality and analyze site performance. A full breakdown of the cookies we use is available in our Cookie Policy, accessible via the cookie consent banner displayed on your first visit.

You may withdraw cookie consent at any time by clicking the “Cookie Settings” link in the footer of our website.

7. Your Rights Under GDPR

If you are located in the European Economic Area, you have the following rights regarding your personal data:

  • Right of access: Request a copy of the personal data we hold about you
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your personal data
  • Right to restriction: Request that we limit how we use your data
  • Right to data portability: Request your data in a machine-readable format
  • Right to object: Object to processing based on legitimate interest

To exercise any of these rights, contact us at the address in Section 9. We will respond within 30 days.

8. Your California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act:

  • Right to know: Request disclosure of the personal information we have collected about you in the past 12 months
  • Right to deletion: Request deletion of your personal information, subject to certain exceptions
  • Right to opt out of sale: SINOGRAND does not sell personal information to third parties. No opt-out is required.
  • Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights

To submit a request, contact us at the address in Section 9. We will respond within 45 days as required by law.

9. Do Not Track

Our website does not currently respond to Do Not Track signals transmitted by web browsers. We use Google Analytics to collect anonymized usage data for site improvement purposes only. Analytics cookies are only activated upon your explicit consent.

10. Data Security

Enquiry data submitted through our contact forms is transmitted via encrypted HTTPS connection. We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or disclosure.

11. International Data Transfers

SINOGRAND is based in China. If you submit an enquiry from the European Economic Area or California, your data will be transferred to and processed in China. We ensure that such transfers are handled with appropriate safeguards consistent with GDPR requirements.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. We recommend checking this page periodically if you have an ongoing enquiry with us.

13. Contact

For any privacy-related questions, requests, or complaints, contact us at:

SINOGRAND Environmental Technology Email: [sinogrand799@gmail.com] Website: rawsewagetreatment.com

If you are located in the EU and believe we have not handled your data appropriately, you have the right to lodge a complaint with your local data protection authority.

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